Information we Collect – To fulfil your order, you must provide us with certain information online such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide additional personal information when required for custom orders if you contact us directly.

Why We Need Your Information and How We Use It – we rely on a number of legal bases to collect, use, and share your information, including:

* as needed to provide services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
* when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as
1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve the services; and
2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure if ordering on Etsy –
* Etsy see information as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* We have no other reason to share information.
* Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
Data Retention – We retain your personal information only for as long as necessary to provide you with the services. However, we may also be required to retain this information to comply with the legal and regulatory obligations, to resolve disputes, and to enforce agreements. We generally may keep your data for 4 years as legally advised.
Data is only stored on Etsy and not transferred to any other means.
Your Rights – If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We will describe these rights below:
* You may have the right to access and receive a copy of the personal information held about you by contacting us.
* Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
* You can object to (i) processing of some of your information based on legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, We will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
* If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact The Craft Cabins – For purposes of EU data protection law, I, The Craft Cabin E4 Ltd, am the data controller of your personal information. If you have any questions or concerns, you may contact me at [email protected] Alternately, the postal address is The Craft Cabin E4 57 Station Rd London E4 7BJ.